In order to attend to the needs of visitors, passengers and accompanying persons, Barcelona Airport provides the following services:

1. Operating 24 hours a day, 365 days a year
2. Access and means of transport
3. Public car park open 24 hours a day
4. Luggage trolleys
5. Shopping and catering areas
6. First aid
7. Lost property
8. Left-luggage office
9. Security in terminals: metal detector systems, baggage security check teams, etc.
10. Passenger information regarding their rights
11. Infrastructure provision for checking in, baggage, boarding/disembarking, and security
12. Supervision and quality control of all third-party passenger services

Customer information services:

• Flight information (times, boarding gates, etc.)
• Information on access and transport to airport (bus, taxi, train, etc.)
• Airport services and facilities information
• Facility adaptation for people with reduced mobility
• Complaints
• PA system announcements
• Security Lockers (for all or part of every 24-hour period. All measures below are given as width x depth x height):
  • Large Locker 50x80x90 cm 4.90 euros
  • Medium Locker 35x80x60 cm 4.40 euros
  • Small Locker 35x80x45 cm 3.80 euros